one-day seminar sponsored by the ASQ Customer-Supplier Division, Quality
Audits for Improved Supplier Performance is a one-day seminar designed
for management, professional and technical personnel who want to improve
supplier relations. It is a basic course. No previous knowledge of auditing
or quality systems is required (or even assumed). The instruction applies
to any management system (ISO 9001, FDA, military, automotive, etc.).
Buyers and purchasing agents will find the information quite beneficial.
Those preparing for the Certified Quality Auditor exam will enjoy the
The seminar begins by exploring how product and service requirements
are defined and accepted. This becomes the basis for subsequent audits.
Then, the process of an effective supplier audit is presented step by
step. Upon completion of the seminar, you will understand the difference
between inspection, compliance audit, and performance audit. This seminar
emphasizes supplier partnerships and the performance (value-added) audit.
Need for change
Selecting a supplier
Awarding the business
The audit boss
The audit team
Purpose and scope
Cause and effect