2004                   Courses - Coming                   to a city near you!
3rd China - America Quality Conference
                    Sept 6 - 9, 2004

  Supplier                     Auditing
Supplier                     Certification
Customer                     Satisfaction 
Cost of a semi truck

Did                           you miss our 2003 Conference?

Customer                           - Supplier Relationships:
Never                           Break The Chain
 Orange County, CA - October 6-7, 2003


You can access presentations for the following keynote and general session speakers:

  Terry                                 Vavra - Six                                 Keys to Building Stronger Relationships with Your                                 Customers
  Bruce                                 Freund - Logistics                                 Quality - Improving Quality in an Outsourced Supply                                 Chain
American Society for Quality homepage
ASQ's Customer-Supplier Division (CSD) is a learning community, dedicated to optimizing value in the exchange of goods and services through the customer-supplier relationship.
  • CSD does this by being RELEVANT.
  • CSD does everything with EXCELLENCE.
  • CSD has FUN while doing what we do.